NOLYBKNOW YOUR BUSINESS

Security

Your data is protected by design

NOLYB is built on battle-tested infrastructure with security controls at every layer — from how you sign in to how your files are stored.

🔐

Encryption everywhere

All data in transit is encrypted with TLS 1.2+. Data at rest is encrypted using AES-256 on Supabase's managed infrastructure.

🏗️

Row-level security

Database access is enforced at the row level using Supabase RLS policies. Even inside our infrastructure, queries are scoped to your workspace only.

🔑

OAuth 2.0 only

We never store your connector passwords. Third-party integrations (Google Drive, Notion, Slack, etc.) use short-lived OAuth tokens that you can revoke at any time.

🧹

Data deletion

When you delete your account, your content and personal data are permanently removed from our systems within 30 days — including all indexed files and embeddings.

🔒

Isolated workspaces

Every user's data is partitioned into an isolated workspace. There is no shared storage between accounts — your files are never visible to other users.

🛡️

Trusted infrastructure

NOLYB runs on Railway (compute) and Supabase (database + auth) — both SOC 2 compliant platforms with their own rigorous security programs.

Infrastructure overview

ComponentProviderNotes
Database & AuthSupabaseRLS enabled, encrypted at rest
ComputeRailwayIsolated containers per service
AI processingOpenAIInputs and outputs are not used to train OpenAI's models; abuse-monitoring logs retained up to 30 days
PaymentsStripePCI DSS Level 1 certified; we never see card numbers
Transactional emailResendAccount and billing emails only
Audio transcriptionAssemblyAIUploaded audio deleted within 48 hours; transcripts retained up to 30 days then auto-deleted

AI and your content

NOLYB uses OpenAI to power semantic search and AI retrieval. Your content is sent to OpenAI solely to generate embeddings and answers. As of March 2023, OpenAI does not use API inputs or outputs to train its models. OpenAI retains abuse-monitoring logs for up to 30 days, after which they are deleted.

We do not use your content to train our own models or share it with other NOLYB users.

Found a vulnerability?

If you discover a security issue, please report it to us responsibly. We review all reports and respond within 5 business days.

Report a vulnerability

Questions about our security practices? Email hello@nolyb.com.